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indoheboh Privacy Policy Explained Clearly

At indoheboh, our Privacy Policy explains what account details we collect, why wallet records are checked, and how you can request access or corrections.

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CONTACT OUR TEAM

Privacy Help Through Your Account

A clear contact path matters when your account record needs attention. Use the support chat shown after login to ask about a Privacy Policy request, a phone verification record or a wallet reference linked to your activity. We may ask you to confirm account details before discussing private data, and we keep the request attached to the relevant support case. If access is unavailable, use the contact route displayed on the sign-in page.

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Privacy request

Send your request through support chat after login and state whether you want access, correction or deletion of a particular account detail. We will use the account step and verification details needed to confirm that the request concerns your own data.

Wallet record check

If a DANA, OVO, GoPay or QRIS reference looks unfamiliar, share the date and reference shown in your account rather than sending a wallet password. Our support route can connect the payment record with the correct account case.

Access assistance

When you cannot reach the account screen, follow the contact link on the sign-in page. Tell us the device type and the last successful account step, such as phone verification, so we can handle the privacy request without asking for unnecessary details.

DATA HANDLING

Six Ways We Handle Your Records

We keep the Privacy Policy practical by linking each rule to an account action you can recognise.

Account details

We may collect your phone number, login details and verification responses when you open or use an account. These records help us provide account access and respond to a Privacy Policy request without confusing your details with another account.

Wallet references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can be stored with the related account event. We use this record to check status and resolve a payment question, not to request your wallet password.

Cookie controls

Cookies can keep your session connected while you move from login to a lobby page and can support security checks. Browser settings may restrict them, although some account functions may then ask you to repeat a sign-in step.

Device security

We may note device type, browser details and sign-in events to identify unusual access. If a new phone reaches your account, we can ask for phone verification before discussing private records or changing account contact details.

Retention periods

We retain records for the time needed to provide account service, protect the account, resolve disputes or meet legal duties. When a record is no longer needed for those purposes, our handling follows the applicable retention process.

Your requests

You can ask for a copy of personal data, a correction, a processing explanation or deletion where applicable. Send the request through the account support route, and we may confirm identity before making a change to protect your records.

Privacy Policy Answers For Your Account

These Privacy Policy questions cover the account moments that usually need a clear answer: opening access, checking wallet records, using a phone or browser, and contacting us about stored data. We keep the answers tied to indoheboh account steps rather than broad statements. If your situation is not listed, use the support contact path shown on the sign-in or account screen.

The indoheboh Privacy Policy covers account details, phone verification, device and browser signals, cookies, support messages, and wallet references. It explains why we use each category, how long records may be retained, and how you can request access, correction or deletion where applicable.

The policy may cover transaction references and status details connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. We use these records to match an account event and resolve status questions; you should not send a wallet password in support chat.

Yes. Send an access request through the support route shown after login, describe the records you want, and provide the requested account confirmation. We verify the requester before sharing private details, which helps prevent another person from receiving your account data.

Contact support from your account and name the detail that needs correction, such as a phone number or account profile field. We may ask you to complete phone verification or another account check before changing the record and linking the request to your case.

Yes. The policy applies when you use a mobile browser or another supported device path to reach login, verification or the lobby. We may process device type, browser signals and security events, while cookies can affect whether your session remains connected between account screens.

Retention depends on the purpose of the record. We may keep account, wallet and support details while they are needed for account service, security, dispute handling or legal duties. After that purpose ends, handling follows the applicable retention process.

Use the support chat after login, or the contact route displayed on the sign-in page if you cannot access your account. Include the request type and relevant account step, but omit passwords and wallet security codes. Account access depends on local law.

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